Privacy Policy

Introduction

Finova (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with applicable Australian privacy laws.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website or services.

Information We Collect

We may collect the following types of information:

Personal Information

Full name
Email address
Phone number
Business details
Financial and accounting data

Technical Information

IP address
Browser type
Device information
Website usage data (cookies, analytics)

How We Collect Information

We collect your information when you:

Fill out forms (e.g., booking a consultation)
Contact us via email or phone
Use our services
Interact with our website

How We Use Your Information

We use your information to:

Provide bookkeeping and accounting services
Communicate with you
Manage BAS, tax, and payroll obligations
Improve our website and services
Comply with legal obligations

Sharing of Information

We do not sell your personal information.

We may share your data with:

Trusted service providers (e.g., cloud software, accounting tools)
Government authorities (e.g., ATO) where required
Third-party platforms you connect (e.g., Xero, MYOB, QuickBooks)

Data Security

We take security seriously and implement:

Secure cloud infrastructure
Multi-factor authentication (MFA)
Industry-standard encryption

However, no system is 100% secure, and we cannot guarantee absolute security.

Data Storage

Your data may be stored on secure servers located in Australia or internationally through trusted cloud providers.

Cookies and Tracking

We use cookies to:

Improve user experience
Analyse website traffic
Understand user behaviour

You can disable cookies in your browser settings.

Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion (where legally possible)

To make a request, contact us at:
📧 mike@finovaaccounting.com

Third-Party Services

Our website may integrate with third-party tools such as:

Xero
MYOB
QuickBooks
Stripe

These platforms have their own privacy policies, and we are not responsible for their practices.

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy, contact us at:

📧 mike@finovaaccounting.com